Privacy Policy

Effective Date: October 1, 2026

Shiptrade Panama S.A. («we,» «us,» or «our») respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at www.shiptradebrokers.com (the «Site»). We manage your personal data in strict compliance with the Republic of Panama’s Law 81 of 2019 on Personal Data Protection.

1. Information We Collect

As a business-to-business maritime services platform, we minimize the collection of personal data. We only collect information necessary to communicate with you and ensure our website functions properly:

Information You Provide: When you use our contact form or email us directly, we collect your name, email address, and any information you choose to include in your message regarding our shipbroking, chartering, or logistics services.
Automated Data & Cookies: We use standard cookies and similar technologies to ensure the Site functions correctly. This may include basic, non-personally identifiable information such as browser type, general geographic region, and access times, which helps us maintain a secure and reliable digital brochure.

2. How We Use Your Information

We use the information collected exclusively for the following purposes:

To respond directly to your inquiries, provide shipping quotes, or answer questions regarding our services.
To communicate with you regarding active or prospective business relationships.
To maintain the technical stability and security of our website.

We do not use your information for automated decision-making or aggressive digital profiling.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We may only share your data under the following circumstances:

Service Providers: With trusted third-party vendors who assist in hosting our website or routing our email communications. These providers are contractually obligated to protect your data.
Legal Requirements: If required to do so by Panamanian law, regulatory authorities, or in response to valid legal processes.

4. Data Security and Retention

We implement reasonable administrative, technical, and physical security measures to protect the information submitted through our Site. We retain the personal data you provide via the contact form only for as long as necessary to fulfill the purpose of your inquiry or to maintain an ongoing commercial relationship with you or your organization.

5. Your ARCO Rights

In accordance with Panama’s Law 81 of 2019, you retain specific rights regarding your personal information, known as ARCO rights:

Access (Acceso): You may request confirmation of whether we are processing your personal data and request a copy of it.
Rectification (Rectificación): You may request that we correct any inaccurate or incomplete data we hold about you.
Cancellation (Cancelación): You may request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
Opposition (Oposición): You may object to the processing of your data for specific reasons.

6. Contact Us

If you wish to exercise your ARCO rights, or if you have any questions or concerns about this Privacy Policy, please contact our team at:

Shiptrade Panama S.A.
Email: chartering@shiptradebrokers.com
Phone: +507 66120581 / +507 3141584